Wheres me jumpa

Due to a repeated issue with my dish, repeated call outs to fix (including a fee each time) and Skys repeated unwillingness to resolve this issue without charging me. I decided to cancel my subscription. Cutting off my nose to spite my face, I know.

I am aware of how frustrating their phone based customer service can be and I was dreading calling to cancel. I have also read several articles on issues with cancelling your subscription. A friend of mine, who happens to work in the industry, told me to drop an email to Sky. This is probably a well known method of contacting Sky, however from I have read some people would have appreciated knowing more about it.

So I emailed skydigital@sky.com with my account number, personal details etc. Just got an email confirming my account was cancelled. Quick and easy. Just thought Id pass on the information to anyone else who has experienced Skys phone based customer service.